The latest Artificial Intelligence tools are capable of producing human-like text, making it difficult to differentiate between content generated by humans and AI chatbots. Unfortunately, cybercriminals are taking advantage of this advancement by using chatbots to carry out their malicious activities. Police have identified three primary ways that cybercriminals use chatbots to commit cybercrimes:
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Improved phishing emails: With AI-generated text, phishing emails are harder to detect as they don't contain the usual spelling and grammatical errors. Also, cybercriminals can make every email they send unique, making it difficult for spam filters to identify and block potential threats.
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Disseminating misinformation: Cybercriminals can use chatbots to create and spread fake news or other false information about a business or individual, leading to reputational damage, scamming employees, and clicking on malware links.
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Developing malicious code: AI can write computer code, and this capability is increasingly getting better. Cybercriminals can use this to create malware to attack businesses.
It's vital to remain vigilant and one step ahead of cyber crooks in protecting your business. The creators of AI tools are not to blame for cybercriminals' abuse of their software. However, AI creators, such as OpenAI, are working hard to prevent malicious use. To prevent employees from falling victim to cybercriminals, educate them about potential scams and how to spot them.
If you need assistance with educating your employees or protecting your business from cyber threats, reach out for professional help.
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